DIY with a vetted trade pro — live on video.
Hearthwise pairs you with a verified plumber, electrician, HVAC tech, tiler, carpenter, or handyman in minutes. They watch your workspace through your phone camera, annotate the live frame, and hand you a parts list at the end. Pay per call, or subscribe if the home keeps finding new things in it.
How it works
From "uh oh" to "got the gasket" in under an hour.
No longer scheduling a window three days out and paying a $150 dispatch fee to be told exactly what you already suspected. Open the app, snap the problem, and a real pro walks you through it live.
- 1
Pick your trade and snap the problem
Choose from plumbing, electrical, HVAC, tiling, structural, finish carpentry, appliance repair, or general handyman — and pin a single photo of what is going on so we route you to the right specialist.
- 2
Get matched to a verified pro in minutes
We pair you with a pro who is identity-verified and license-checked for your exact trade and state. Average match under four minutes during peak hours.
- 3
Work it out together on a live frame
The pro watches your workspace through the phone camera, annotates the live frame, screenshots the problem spot, and walks you through the fix in plain language.
- 4
Walk away with a parts list and notes
Each call ends with a written summary and a parts list to take to the hardware store — so the next person who has your problem can start where you stopped.
Trades covered
Eight trades, each with pros verified for that trade and state.
We don't muddle specialties. A plumber's license does not authorize electrical work on Hearthwise — and a tiler will not be the one diagnosing your furnace. You get the pro whose daily work is the thing on your floor.
Plumbing
Leaks, fittings, replacements
Electrical
Outlets, fixtures, code-safe fixes
HVAC
Furnace, A/C, thermostat setup
Tiling
Backsplash, floor, shower rehab
Structural
Joists, framing, load checks
Finish carpentry
Trim, doors, built-ins
Appliance repair
Washer, dryer, range, fridge
General handyman
Mount, hang, patch, caulk
Community
Every paid call becomes learning for the next caller.
Before-and-after photos from past sessions, public advice threads asking for a second opinion, and short follow-up clips turn your call into something the next person with the same problem can start from — while demand spikes naturally into the seasonal DIY windows that already define the category.
Thanks to Marcus on Hearthwise. The packing nut was the actual leak — three full turns clockwise and no more drip. Saved me a $180 plumber visit.
Pricing
Pay per call, or save when the home keeps finding new things.
You only get billed once a pro is matched. No dispatch fee, no minimum, no "trip charge" for showing up — because nobody is driving anywhere.
Paired with a pro for a single 30-minute live session.
- Live 1:1 video with a vetted pro
- On-frame annotations + screenshots
- Written summary on call-end
- Parts list to take to the store
- Cancel anytime before match
No charge until a pro is matched. We'll reply to schedule within minutes.
FAQ
Straight answers to the questions we'd ask first.
Ready when you are
Get Hearthwise in your pocket when the next thing breaks.
We're onboarding homeowners in groups of fifty as the pro network grows. Drop us a line — a real person replies, usually the same day — and we'll tell you when your slot opens.
Or write us directly at hearthwise-vp9kef@polsia.app